User laptop information

Dear Experts,

I am trying to find few things from a user computer who is in a remote location.

1. I want to find his computer name in the domain. I know his user ID but not his computer name. Is there a quick way in the domain to see what computer is he login into.
2. Another quest is that for that same user I want to check if his profile is local on his laptop and not roaming. Is there a tool that can show me that or can check it using a command line.

3. I guess when I know the computer name I will find his OS. He is having an issue in copying a hyperlink to his outlook and it takes about 6 min to do that. I need to resolve it. The file share is located in another branch. Please help

SR ZakNetwork Solutions Asked:
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JohnBusiness Consultant (Owner)Commented:
If you can log into the computer (or ask the user), right click on Computer, select Properties, then Advanced System Properties and then the Computer name tab. The first screen will tell you about OS and the second window will give you computer name. Very easy once you know the places.
JohnBusiness Consultant (Owner)Commented:
Roaming profiles are kept in AD on a server.

You can look in the same tab above and click on the Profiles button to see how they are set up.
Lee W, MVPTechnology and Business Process AdvisorCommented:
There is no quick and easy way to determine what computer he's connected to (unless you have a login script recording it or some third party tool) and even then if he's using cached credentials it won't do any good - but there's a simple solution - ask the user.

If the machine is accessible via VPN, then you can see the profiles on his machine but without acting as the user there's no conclusive way to see what profile he's using remotely.  You MAY be able to get an idea based on time stamps from the contents of the profile folders, but the only CERTAIN way is to act as the user and see.  (I would simply open a command prompt and type "echo %userprofile%)

The standard response - has he rebooted?  Do you believe him when he claims he has?
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SR ZakNetwork Solutions Author Commented:
if I know the computer name how can I access his C profile ?
JohnBusiness Consultant (Owner)Commented:
There could be more than one profile (one userid = one profile) and knowing just the name will not tell you the userid.

You can look up the profiles the way I suggested above.
Lee W, MVPTechnology and Business Process AdvisorCommented:
If you know the computer name, AND there is no firewall blocking the file sharing service, AND you have admin rights to the machine (as a domain admin, for example, AND the machine is domain joined), you would just type \\computername\c$

Otherwise, you wouldn't without remote control software.

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