Bob Alvarez
asked on
Exchange 2010 Blocking Webites Password Reset and Account Registration e-mails
Client running SBS 2011 with Exchange 2010 SP 3. E-mails from various websites getting blocked when a client creates an account or resets a password. Examples of blocked e-mails are from domains such as Uber, Amazon, Apple, etc.
Kaspersky for Exchange is running on the server but the backup quarantine for Kaspersky does not have these missing e-mails.
Kaspersky for Exchange is running on the server but the backup quarantine for Kaspersky does not have these missing e-mails.
The issue seems to be with the anti-spam/anti-virus system which is marking the messages as not safe and blocking them. What are you using for anti-spam/anti-virus?
ASKER
I am saying that if someone goes to websites like Amazon and needs to create an account or to reset their password, the e-mail to confirm your account or the link to reset your password gets blocked by Exchange
I am using the anti spam capabilities in Exchange 2010 and Kaspersky for Exchange. I do not believe Kaspersky is doing the blocking because I do not see the e-mails in its quarantine.
I am using the anti spam capabilities in Exchange 2010 and Kaspersky for Exchange. I do not believe Kaspersky is doing the blocking because I do not see the e-mails in its quarantine.
interesting topic.
for any email question i always ask
1. did the email arrive to your exchange server?
2. did your exchange server receive the email (at least on protocol, it says it arrive?)
would it be because yo ubeen black list before, so the email never sent ? (i seen that before for one domain, the original domain just won't send it )
for any email question i always ask
1. did the email arrive to your exchange server?
2. did your exchange server receive the email (at least on protocol, it says it arrive?)
would it be because yo ubeen black list before, so the email never sent ? (i seen that before for one domain, the original domain just won't send it )
ASKER
In viewing the tracking results they get a Fail. I've adjusted the Content Filter and am waiting for the client to test.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
The manual process of allowing through Exchange Spam filtering ended with Exchange Roll-up being applied.
Will.