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Office 365, ADFS and Office apps not working on iOS devices

Good Morning,

I have ADFS and WAP servers in Azure providing SSO from the corporate network. Everything is working as it should be BUT our iOS devices when using the Office for iOS apps provided from Microsoft.

Using the native email client provided with the iPads/iPhones I can connect to their Office365 email perfectly, however when I try to use Outlook (Or OneDrive for Business) I get the attched error on the device.

I am running iOS 9.1

I can't for the life of me find anywhere on the Internet a fix for this?

Has anyone else had this issue and resolved it?

Thanks,

Gerald
IMG_0132.PNG

K B

It attempts to redirect but just immediately gives you that popup?
Do you have forms based authentication enabled?

K B

I think this is a great place to start:

https://community.office365.com/en-us/f/173/t/354005

Vasil Michev (MVP)

Make sure all the needed endpoints are enabled on your WAPs/AD FS servers. You also need Froms based auth to be enabled: https://support.microsoft.com/en-us/kb/3015526

gezzam25

ASKER

Hi Vasil,

Do you mean by enabling endpoints, ensuring that the following PS command is run on the ADFS Servers?

Enable-AdfsEndpoint -TargetAddressPath "/adfs/services/trust/13/windowstransport"

Thanks,

Gerald

Vasil Michev (MVP)

Yes, and similar for the rest of the 'default' endpoint. You can also enable them via the GUI.

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gezzam25

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gezzam25

ASKER

Got feedback from MS after opening support case.

Advice provided resolved problem