Unable to expand Public Folders. Accessible in OWA

Error-when-accessing-folder.jpgHello,

We are currently migrating from Exchange 2010 to Exchange 2013.  I'm not sure if this is related, but I thought I would mention that.

Users have started reporting that they are unable to expand Public Folders which currently still reside on the Exchange 2010 server.  I have checked and confirmed that the Administrator also is unable to expand this folder.

I checked via OWA and have found that it works fine through OWA.

The error listed when attempting to expand the Public Folders is listed below.  I have confirmed that users do have the required permissions.

Any recommendations would be welcome.  Thanks in advance.

Regards,
Real-Timer
realtimerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

FOXActive Directory/Exchange EngineerCommented:
did you replicate the public folders to the exchange 2013 ?
0
realtimerAuthor Commented:
Nope.  Have not done or touched that yet.  Would this cause the problem?  I have not yet moved anyone to 2013.  Either way, I'll need to.  Could you furnish a link or instructions?
0
FOXActive Directory/Exchange EngineerCommented:
Realtimer,
Troubleshoot with these steps

http://msexchangeguru.com/2011/11/07/public-folder-e2010/
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.