Unable to expand Public Folders. Accessible in OWA


We are currently migrating from Exchange 2010 to Exchange 2013.  I'm not sure if this is related, but I thought I would mention that.

Users have started reporting that they are unable to expand Public Folders which currently still reside on the Exchange 2010 server.  I have checked and confirmed that the Administrator also is unable to expand this folder.

I checked via OWA and have found that it works fine through OWA.

The error listed when attempting to expand the Public Folders is listed below.  I have confirmed that users do have the required permissions.

Any recommendations would be welcome.  Thanks in advance.

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FOXActive Directory/Exchange EngineerCommented:
did you replicate the public folders to the exchange 2013 ?
realtimerAuthor Commented:
Nope.  Have not done or touched that yet.  Would this cause the problem?  I have not yet moved anyone to 2013.  Either way, I'll need to.  Could you furnish a link or instructions?
FOXActive Directory/Exchange EngineerCommented:
Troubleshoot with these steps


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