How to connect shared drives on a mac computer?

This user reported - " I am currently having trouble accessing our network drives when connected to the Network.

I’m using Mac and used to be able to connect, but it hasn’t worked for some time now."

I am not familiar with a mac so please help. Thank You.
Greg GutknechtDesktop Support TechnicianAsked:
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Tim LapinComputer Consultant (Desktop analyst)Commented:
The best place to start is at the beginning.  The first thing to check is the system itself:
Look under the Apple menu and select "About this Mac"
Which version of Mac OS X does it have?
How much RAM?
Look in System Preferences (again, under the Apple menu) and make sure the network is defined properly.

The second thing to check is to see if the file server is still listed as a known network server:

From the Finder, look under the "Go" menu and select "Connect to Server...".
A new window will open, showing a space for entering new servers and a box for known servers.

Is the one in question listed?  If so, what happens when it is selected?

If none show, then we need to enter the full path to the server:
windows shares:    smb://hostname/<full path to shared folder>/
apple shares:          afp://hostname/<full path to shared folder>/

Here is a web page which gives the basics and more:

Give the above a try and let us know what you find.

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On the Mac, pull down the Apple Menu to System Preferences and go to the Network Preferences pane.

If the lock item on the bottom left shows as locked, click on it to unlock it and supply the admin password.

Then click on the Advanced button and then the WINS tab. Make sure the correct Workgroup name is supplied.
Greg GutknechtDesktop Support TechnicianAuthor Commented:
Going to give this a try. Wish they wouold give me a MC to test things out on before going to an execs office and testing it on their machine.
Etienne ErasmusCommented:
In addition you can have it automatically connect now using automator

Alternate: How to Enable Automatic Mounting of Network Drives on Login with OS X Automator.

Use Automator to automatically mount network drives on Mac login. This is quite easy to setup as well, and if you’re having problems with the above method being reliable (like in OS X Yosemite), then this Automator method works very well:

Launch Automator in OS X and create a new “Application”
Drag “Get Specified Server” into the workflow, click “Add” and place the network drive network location address into the field
Next, drag “Connect to Server” into the workflow
Click on “Run” then login to the network drive as usual to verify that it works, choosing to save the login credentials
Save the Automator application with a name like ‘Automatically Mount Network Drive Share’, and save it somewhere easy to locate like ~/Documents/ and then drag this into the Login Items list of OS X

here is a screenshot of how it should look

what it should look like
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Mac OS X

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