SBS2011 user remote access

Hi Experts,

where and how do I specify what users can remotely access the SBS2011 server using its external address. if I use the Admin account I obviously connects but I have 3 other users who are unable to connect using the account.

Peggiegreg
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peggiegregAsked:
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Lee W, MVPTechnology and Business Process AdvisorCommented:
What do you mean connect to the server?  You want them to LOG IN TO THE SERVER?  Or you want them to access the Remote Web Access web page and subsequently access resources?
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peggiegregAuthor Commented:
sorry would help if I explained! using RDP and an External IP we are able to connect to the terminal server. from that point we have a RDP icon for the SBS2011 server, when we try to log onto that server you get a message I have attached below.

the whole reason for this request is I want 4 people here who are at a different site to be able to connect to ours and physically control the PC. they would connect from the SBS2011 using VNC onto the local machine.

this is long winded, RDP TERMINAL SERVER - RDP SBS2011 SERVER - VNC LAN PC, but I cant think of a different solution which I am technically capable of setting up and also doesn't cost an arm or a leg. the terminal server is donkeys old and unsupported, was installed years ago on AD-HOC prior to me working for the business

EEE.PNG
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Lee W, MVPTechnology and Business Process AdvisorCommented:
This really doesn't make sense...

I assume the 4 people who are remote have accounts?  In the SBS Console, grant the users rights to the workstation(s) you want them to access.  It should be that simple unless I'm missing something in your explanation.  Then they are given the option to connect directly to the workstation - Get rid of VNC - it should be entirely unnecessary.
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peggiegregAuthor Commented:
I see! so once they connect to the terminal server, they should be able to remote onto the specific PC using an RDP protocol. I have no idea why I put that extra step in place.

I haven't worked out how to add users to gain access via the terminal server but that's a different nut the break (Windows Terminal Server 2000)
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