Lync status always stuck on "be right back"

I have a user, just one that her status always shows as "be right back". We see this noi matter what system she logs into and run lync. I can duplicate it on multiple system using her ID. So it's not the client I would think. Where on the AD\server side would I look to resolve this?

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Zac HarrisSystems Administrator Commented:
Just a thought here.... are you sure its her status that is set in lync (the text directly below her name with the black arrow beside it) or is it the message under her status that is set to "be right back"?
Ganesh Kumar ASr Infrastructure SpecialistCommented:
Please check this article to remove / change the status :

There is a clear explanation about the status change and its effect in  :

You also should check if the presence is been tweaked using registry :

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Chat / IM

From novice to tech pro — start learning today.