Lync status always stuck on "be right back"

I have a user, just one that her status always shows as "be right back". We see this noi matter what system she logs into and run lync. I can duplicate it on multiple system using her ID. So it's not the client I would think. Where on the AD\server side would I look to resolve this?

thanks
rdefinoAsked:
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Zac HarrisSystems Administrator Commented:
Just a thought here.... are you sure its her status that is set in lync (the text directly below her name with the black arrow beside it) or is it the message under her status that is set to "be right back"?
Ganesh Kumar ASr Infrastructure SpecialistCommented:
Please check this article to remove / change the status : http://blogs.technet.com/b/lync/archive/2013/06/07/take-back-your-presence.aspx

There is a clear explanation about the status change and its effect in  : https://support.office.com/en-us/article/Change-your-presence-status-89d742d7-6644-450a-8a6a-560c952045c9

You also should check if the presence is been tweaked using registry : http://blog.schertz.name/2010/11/adding-custom-presence-to-lync/

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