HP Officejet scan to pdf and email issue

I have a new Officejet Pro 8620 and I love it so far except for one thing. When I scan a PDF file to Outlook to email I then write in the email body- a message to the recipient. However when I send it, the message does not send with the attachment. The attachment does email but with no message. This has happened many times.
Daniel FishkinOwner and Principal ConsultantAsked:
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JohnBusiness Consultant (Owner)Commented:
Scan to PDF to your computer and then email the attachment with your notes. That is what I do, and I have the same printer as you. Works flawlessly and takes only a few seconds more.
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JohnBusiness Consultant (Owner)Commented:
Just looking at my setup again and doing a scan and I think the reason that you are losing complete email (note and attachment) is that the attachment has to save first. It may be getting lost there. I just scan, save and email with no issue.
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Daniel FishkinOwner and Principal ConsultantAuthor Commented:
I can do that, and that does work fine.  However I was just curios as to why in the matter of one evening, my ability to scan to email and then send it out no longer works.
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Daniel FishkinOwner and Principal ConsultantAuthor Commented:
I will try that.  Thanks
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JohnBusiness Consultant (Owner)Commented:
Thanks and I was happy to help.
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