Manually Remove Symantec PGP DE

Hi All
We are moving from Symantec PGP Disk Encryption to McAfee's DE.
One machine (WIndows 7 x64) is being particularly stubborn and will not uninstall the PGP Desktop software.
The disk is decrypted and everything is ready for the removal of the package, however, the wizard just bombs out and nothing shows in the logs.
There is a removal procedure on the Symantec portal, but it inadvertently removes parts of the Windows installation and isn't viable !
Re-installing the software doesn't work either - the wizard just crashed out.

Does anyone have manual removal instructions for the Symantec PGP Desktop software ?

Thanks
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DoveSupportAsked:
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McKnifeCommented:
Even if you abandon symantec/pgp their support is still responsible. What do they say?
You should be able to format the MBR (bootrec /fixmbr) and remove their services and filter drivers manually through regedit, but that would be my last option.
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DoveSupportAuthor Commented:
Ok so PGP / Symantec have come back with their usual rubbish and denied to help as we have no active support with them.

Any other ideas ?
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DoveSupportAuthor Commented:
The problem we face is that we have a few more machines with PGP, and they can't simply be reloaded from scratch.

We need to find a solution . . .
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McKnifeCommented:
OK, if they don't support you, use their (free) forum. If that does not work out, go the hard route (I did that before):
-create an OS image
-replay that image into a clean drive (no PGP mbr) or clear the MBR on the same drive (which will make you repair the startup sequence)
-manually delete the files and registry entries (which entries? well, analyse the MSI package using MSI tools like installEd).
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DoveSupportAuthor Commented:
Sorry - quick update. Have yet to try your suggestions, due to heavier work load ! Will try get to it this week. Thanks
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DoveSupportAuthor Commented:
Solution resolved by combination of advised solution and full reload of other affected systems. Thanks for the advice.
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