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Manually Remove Symantec PGP DE
Hi All
We are moving from Symantec PGP Disk Encryption to McAfee's DE.
One machine (WIndows 7 x64) is being particularly stubborn and will not uninstall the PGP Desktop software.
The disk is decrypted and everything is ready for the removal of the package, however, the wizard just bombs out and nothing shows in the logs.
There is a removal procedure on the Symantec portal, but it inadvertently removes parts of the Windows installation and isn't viable !
Re-installing the software doesn't work either - the wizard just crashed out.
Does anyone have manual removal instructions for the Symantec PGP Desktop software ?
Thanks
We are moving from Symantec PGP Disk Encryption to McAfee's DE.
One machine (WIndows 7 x64) is being particularly stubborn and will not uninstall the PGP Desktop software.
The disk is decrypted and everything is ready for the removal of the package, however, the wizard just bombs out and nothing shows in the logs.
There is a removal procedure on the Symantec portal, but it inadvertently removes parts of the Windows installation and isn't viable !
Re-installing the software doesn't work either - the wizard just crashed out.
Does anyone have manual removal instructions for the Symantec PGP Desktop software ?
Thanks
ASKER
Ok so PGP / Symantec have come back with their usual rubbish and denied to help as we have no active support with them.
Any other ideas ?
Any other ideas ?
ASKER
The problem we face is that we have a few more machines with PGP, and they can't simply be reloaded from scratch.
We need to find a solution . . .
We need to find a solution . . .
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ASKER
Sorry - quick update. Have yet to try your suggestions, due to heavier work load ! Will try get to it this week. Thanks
ASKER
Solution resolved by combination of advised solution and full reload of other affected systems. Thanks for the advice.
You should be able to format the MBR (bootrec /fixmbr) and remove their services and filter drivers manually through regedit, but that would be my last option.