Exchange Server 2003 Event ID 9667 Error

Exchange Server 2003 Standard

I have started seeing the error below more and more.
The guy that setup the mail server is no longer available.
I see he has changed the named props quota to 16384.
In all the reading I have done here it looks like a new DB is the next step.
At this point pop3 connections in a remote location cannot send or receive email.
Any help would be greatly appreciated

Windows Server 2003 / MS Exchange Server 2003 Standard
Both with latest service packs

Event Type:      Error
Event Source:      MSExchangeIS
Event Category:      General
Event ID:      9667
Date:            11/19/2015
Time:            8:56:02 AM
User:            N/A
Computer:      ???-MAIL
Failed to create a new named property for database "???????\Mailbox Store (???-MAIL)" because the number of named properties reached the quota limit (16384).
 User attempting to create the named property: "Brian???"
 Named property GUID: 00020386-0000-0000-c000-000000000046
 Named property name/id: "X-STOPPOINT"
Michael CAsked:
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Peter HutchisonSenior Network Systems SpecialistCommented:
A few questions.

a) What version and edition, and Service Pack of Exchange are you using?
b) How many users do you have?
c) How many mailbox databases do you have?
Naushad shaikhIT Consultant - Messaging SupportCommented:
check below link it will be useful for you
Michael CAuthor Commented:

Thank you for the response...
A) Exchange server 2003 v6.5 Build 7638.2 SP2
B) 65
C) 1 Mailbox Store and 1 Public Folder is what I see.
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Michael CAuthor Commented:

Thank you for the link.
These values seem to be in place already for both named props and non mapi named props
Michael CAuthor Commented:
Guys I would love to just delete this database and create a new one with existing mailbox data imported if that's possible....

Thanks again,
Peter HutchisonSenior Network Systems SpecialistCommented:
If you have Exchange 2003 standard, then the max database size is 16G (75GB if you have SP2 installed).
Only one mailbox database and one public store is allowed. If you change the Edition to Enterprise you can have 5 Storage Groups with 5 mailbox stores per group.

Michael CAuthor Commented:

We have the reg entries set to allow for a 75gb database.  I can't create anothe mail store DB because it's the standard version of exchange.
Could you or someone help me with the steps to delete the existing mail store database, create a new one to get rid of all the named props entries and add existing users to new database?

Peter HutchisonSenior Network Systems SpecialistCommented:
1. Use Outlook to connect to each user mailbox, and Export user mailbox to a PST file. (see Options, Advanced, Export).
2. Backup current database as it is.
3. Export users to a CSV file including all email addresses, custom attributes etc
4, Remove exchange attributes/mailboxes from users using ADUC. Once all the mailboxes have been removed you can then remove the mail database.
5. Remove the mailbox database.
6. Create new mailbox database.
7. Create new mailboxes for users via ADUC.
8. Reimport mail using Import feature in Outlook for each mailbox.

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Michael CAuthor Commented:

Thank you for your help.
I will give this a go and report back.

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