We have a user who began complaining that Adobe was giving an error "Adobe failed to send a DDE command" when trying to open a file or open directly.
I confirmed this.
I tried all of the following: I ran a repair, I tried opening it in various compatibility modes, I tried uninstalling possible conflicting software, I tried it on a different user, I tried disabling AVG, I tried tinkering with the registry, I tried a reboot, I tried a modify.
After the repair it refused to even give the warning. It would just open briefly enough to see it appear in the task manager and then disappear.
It opens briefly then closes. He had installed Adobe Flash that day and it was working after that for a while so I'm not sure the issue is connected (I uninstalled it anyway to no avail)
Does anyone know what to do?
We cannot reinstall as he doesn't have the serial and I couldn't find it with Produkey. Are there any product key readers you know of that you trust that would find it?
Thanks for any and all help!