Exchange, outlook

couldn't be delivered to recipient---permanent error failed---reading banner 554 block.
from  cjtraut1@centurytel.net & francapr@gmail.com to my email address

what should I check , I am getting above error
pramod1Asked:
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pramod1Author Commented:
I am attaching logs, can somebody trace the problem
C--Users-con-ccisat1pwk-Desktop-fro.docx
Sudeep SharmaTechnical DesignerCommented:
From the logs:
remotename => `francapr@gmail.com', stat=0
>>> .
554 5.1.0 Sender denied


So most likely they are blocking the sender. It could be domain, email address or IP address.

Make sure that you domain/IP is not listed on any of the RBLs.

Also check if the recipient is not blocking your domain or email address.


Sudeep

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pramod1Author Commented:
but how could one email address of gmail is blocked
Sudeep SharmaTechnical DesignerCommented:
What security are you using for your emails. I think it is blocked there.

Sudeep
pramod1Author Commented:
proofpoint
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