After mailbox migration from one DB on server to another DB on same Exchange 2013 server, user cannot connect with Outlook 2010

I do this all the time and have never had an issue.  Basically we have a couple of Exchange 2013 servers in  a DAG with 2 DBs.  One DB is for regular size mailboxes and the other is for large mailboxes.  When a user needs more mailbox space, we typically just migrate their mailbox to the large mailbox DB.  Today, we did this for a user and since then the user cannot connect to the exchange server with Outlook.  I've tried creating a new Outlook profile and it hangs at the "log on to server" part of the connection.  I get success checkmarks for "establish network connection" and "search for on server settings" but it just hangs at "log on to server".  As soon as I am prompted if I want to configure a mailbox, I receive a dialogue box saying a "restart will be required" but then this goes away and the connection hangs.  Any ideas would be appreciated.
GDB IanAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ben HartCommented:
Does OWA work?
Jason CrawfordTransport NinjaCommented:
Open up ADSI Edit for the large quota DB:

Configuration > CN=Services > CN=Microsoft Exchange > CN=org name > CN=Administrative Groups > CN=Exchange Administrative Group > CN=Databases

What value(s) do you see for MSEXCHHomePublicMDB?  Also, connect to the domain using ADSI Edit and search for the user in question.  What is the homeMdb value?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
GDB IanAuthor Commented:
It ended up being a sync issue with the DAG.  Once the servers resynchronized, the mailbox worked
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.