Matt Walker
asked on
Skype for Business / Lync 2013 Login Issue
Problem - Lync Phone Edition Error: Can't download certificate because domain is not available (I think this is the message).
Recently upgraded my central system from Lync 2010 to S4B, and am in the process of upgrading my branch office SBAs (AudioCodes Mediant 800s) from Lync 2010 to Lync 2013. All seems to go well until the user tries to sign in after I've finished the update.
Configuring a PIN for the user seems to work (using PIN Authentication on the Lync Phone), client is then prompted that their phone is USB, signs out and back in using the USB method. If we try the USB authentication method from the start it doesn't work. However then PIN authentication seems to work.
Any Ideas?
Recently upgraded my central system from Lync 2010 to S4B, and am in the process of upgrading my branch office SBAs (AudioCodes Mediant 800s) from Lync 2010 to Lync 2013. All seems to go well until the user tries to sign in after I've finished the update.
Configuring a PIN for the user seems to work (using PIN Authentication on the Lync Phone), client is then prompted that their phone is USB, signs out and back in using the USB method. If we try the USB authentication method from the start it doesn't work. However then PIN authentication seems to work.
Any Ideas?
ASKER
It's a Lync Phone Edition Device - so no web browser.
I did notice that many times the DOMAIN\Username or username@upn.com doesn't work. But username@domain.local (our AD domain name) does work.
I did notice that many times the DOMAIN\Username or username@upn.com doesn't work. But username@domain.local (our AD domain name) does work.
Is it HP ? Try to check the log for any errors.. I guess it does have log option
This question needs an answer!
Become an EE member today
7 DAY FREE TRIALMembers can start a 7-Day Free trial then enjoy unlimited access to the platform.
View membership options
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
I would suggest that you check if the root certificate is imported to your phone. I guess your phone does have a mini web server for configuration access?