Forgot my ipad password

Italiabella
Italiabella used Ask the Experts™
on
What options do I have to recover it ? or do I need to reset the ipad to the original state ?

thank you,
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
ManjuIT - Project Manager

Commented:
Hey - Look at the below for options:
https://support.apple.com/en-us/HT204306

Unless you made a backup before you forgot your passcode, there isn't a way to save your device's data. You'll need to erase your device, which deletes all of your data and settings. Choose a way to erase:
If you've synced with iTunes, use iTunes.
If you're signed in to iCloud and Find My iPhone is enabled, use iCloud.
If you don't use iCloud and you can't sync or connect with iTunes, use recovery mode.

Author

Commented:
Thank you Manju...let me see what of the 3 options your provide reflect my situation...

thank you for your prompt answer...

Author

Commented:
Manju, the 3 way you provided are great but I have never did it. are you able to please provide a step by step per each scenario please ? on how to format the Ipad air ?

thank you
Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

IT - Project Manager
Commented:
Let me give you for the recovery mode..,

1. Connect your iOS device to your computer and open iTunes.

2. While your device is connected, force restart it: Press and hold the Sleep/Wake and Home buttons at the same time. Don't let go when you see the Apple logo — keep holding until you see the recovery mode screen.

3. When you see the option to Restore or Update, choose Restore.
iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.

4. Wait for the process to finish. Then you can set up and use your device.

Author

Commented:
thank you Manju

Author

Commented:
Excellent!

If you can provide also the steps for the other two options will be awesome...
ManjuIT - Project Manager

Commented:
Other 2 might require to know the password. However lemme check and get back to you

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial