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Hi! Gerwin, the problematic PC is HIBPC15. Can explain by admin connection, I am really IT idiot when it comes to such stuff.
</div>


Hi! Gerwin, the problematic PC is HIBPC15. Can explain by admin connection, I am really IT idiot when it comes to such stuff.

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Yes, 60% of the PCs are workable.
</div>


<div>
HIBPC15 - Alias file not found
</div>


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When I type wmic /node:HIBPC15 bios get serialnumber,<br />
<br />
The error message is &quot;HIBPC15 - Alias file not found&quot;
</div>


When I type wmic /node:HIBPC15 bios get serialnumber,

The error message is "HIBPC15 - Alias file not found"

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<div class="content wysiwyg-content">
Dear Experts,<br />
<br />
I typed the following command:<br />
<br />
wmic /node:HIBPC11 bios get serialnumber<br />
<br />
but I got this error message<br />
<br />
Node - HIBPC15<br />
ERROR:<br />
Description = The RPC server is unavailable.<br />
<br />
How can I resolve it?
</div>
</div>


Dear Experts,

I typed the following command:

wmic /node:HIBPC11 bios get serialnumber

but I got this error message

Node - HIBPC15
ERROR:
Description = The RPC server is unavailable.

How can I resolve it?

HIB - wmic get serial number

Network Management involves issues that are independent of specific hardware or software, including email policies, upgrade planning, backup scheduling and working with managed service providers for Desktop-As-A-Service (DaaS), Software-As-A-Service (SaaS) and the like through the use of tools, coupled with manufacturer standards, best practice guidelines, policies and procedures plus all other relevant documentation. Network management also includes monitoring, alerting and reporting, management reporting, planning for device or service updates, the backup of configurations, the setting of key performance indicators and measures (KPIs/KPMs), associated service level agreements and problem records as part of the IT Service Management (ITSM) framework.