why when I download emails using my laptop i get it but not on my I phone?
Hi All,
I am using a laptop & an I phone which has been set to receive my company's emails along other emails (Gmail ect ) , now I do receive emails on both (laptop & mobile) fine, but the problem is; I sometimes send an email from the phone , if I try to look it up under sent option on my laptop it is not there why is that ? And Is there a way that it will allow me to be able to find sent emails on both devices? Ur help is highly appreciated.
I am using a laptop & an I phone which has been set to receive my company's emails along other emails (Gmail ect ) , now I do receive emails on both (laptop & mobile) fine, but the problem is; I sometimes send an email from the phone , if I try to look it up under sent option on my laptop it is not there why is that ? And Is there a way that it will allow me to be able to find sent emails on both devices? Ur help is highly appreciated.
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ASKER
Hi Hariom,
i am using pop3 not imap , also under the advance option I do not have a screen . In this screen is a section called "Mailbox Behaviours" , so what to do now?
i am using pop3 not imap , also under the advance option I do not have a screen . In this screen is a section called "Mailbox Behaviours" , so what to do now?
If it says POP, then you have to delete the account and re-add it as an IMAP account
https://clients.websavers.ca/whmcs/knowledgebase/115/Keeping-your-Sent-folder-in-sync-across-devices.html
https://clients.websavers.ca/whmcs/knowledgebase/115/Keeping-your-Sent-folder-in-sync-across-devices.html
ASKER
Hi Viral,
if I delete the account and use the IMAP will it work even the company server setup is using pop ? I mean to say my account was configured by an IT Manager
if I delete the account and use the IMAP will it work even the company server setup is using pop ? I mean to say my account was configured by an IT Manager
Yes ,first check whether IMAP is configured on your comany server mostly IMAP will be available so you can delete POP3 and create IMAP
ASKER
Hi Hariom,
Unfortunately, the company are using roundcube services so what is the solution pls?
Unfortunately, the company are using roundcube services so what is the solution pls?
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Email Servers
Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.
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Please refer following article:
https://www.123marbella.co.uk/clients/knowledgebase.php?action=displayarticle&id=51
http://kb.site5.com/email/email-software/ios/how-to-sync-sent-drafts-deleted-ios/