We help IT Professionals succeed at work.
Get Started

Slow uploade of webpages using new 100mb Fibre Connection

SycamoreIT
SycamoreIT asked
on
62 Views
Last Modified: 2015-12-21
Hi,

I recently commissioned a new BT Fibre 100mb circuit which hooks up to a Draytek router. When visiting large site like news.bbc.co.uk then request just sits there for about 8 seconds and then the page appears. When I do the same on my laptop using a 4g signal, the website pops up within a second. After further testing I can see the delay happens to most pages on the BT Fibre connection. Ive change the DNS servers on the router to use google DNS thinking it might be something to do with BT Dns Servers not being fast enough but this has not made any difference. Ive also flashed the router to the latest firmware.

The PC's are connected to the network by a 1gb Cisco network switch.

I also carried out a test on speedtest.net and got a ping time of 9ms, upload 99.6mb and download 99.8mb so the connection seems fine??

How best can I troubleshoot this issue to work out where the problem is coming from?

Thanks
SycamoreIT
Comment
Watch Question
Senior Developer
CERTIFIED EXPERT
Commented:
This problem has been solved!
Unlock 3 Answers and 9 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE