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Yes, that is correct. <br />
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Contacts that are created in CRM appear in Outlook because of a default filter that synchronizes contacts owned by the user to Outlook. This filter can be deactivated or modified and new filters can be created.<br />
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Contacts created in Outlook are never automatically added to CRM - users have to explicitly click on the Track button to create the contact in CRM.
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You mean Track button in Outlook plugin?<br />
Remember we are using Mac OS X , there is no plugin for Outlook.<br />
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So only manually or exporting contacts to file....?
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You can try using server-side synchronization: &nbsp;Check out <a href="https://technet.microsoft.com/en-us/library/dn832121.aspx?f=255&MSPPError=-2147217396" rel="ugc">this link</a> from Microsoft.<br />
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In most cases, <a href="https://technet.microsoft.com/library/dn832099.aspx#ServerSideSync" rel="ugc">server-side synchronization</a> is the best synchronization method. Note that you must be an administrator to synchronize with server-side synchronization.<br />
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It also looks like there could be a <a href="http://www.omni-ts.com/newsroom/mac-crm-sync.html" rel="ugc">3rd party solution</a> but it would come at a cost.
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2 David<br />
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Server-side sync is used. I specified that in question.
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When user creates a contact in CRM it appears in Outlook.<br />
When user creates a contact in Outlook it is does not appear in CRM.<br />
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Is that by MS design ?<br />
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Server-side sync is used. CRM\Exchange on premises.
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When user creates a contact in CRM it appears in Outlook.
When user creates a contact in Outlook it is does not appear in CRM.

Is that by MS design ?

Server-side sync is used. CRM\Exchange on premises.

Dynamics CRM Contacts Sync

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.