We are using a BB 10.2 connected to a Exchnage Server 2007 .
Some users travel to to South America and after a ocuple of day they rfeceive a alert and stop to receive data.
The alert shown ios " DEVICE HAS BEEN QUAERANTINED" and in the compliance state "SIM is Invalid. Chck your service plan.
I m thinking is a problem with the roaming agreement between our swiss provider and southamerican telephony companies but I wondering if is related with we stop to used Blackberry services in BB10 beacuse is not necesary anymore.
Is posiblke that the problem is only with the local provide or I can check something in our BBServer for a options to dis-quarantined .