Issues with several web browsers (IE, Firefox, Chrome)
I have a medical client with multiple workstations and they all access the same website. One workstation cannot access some of the logon pages to one of the websites via any browser, but all other workstations can. I have reset IE, I have repaired the registry, I have deleted all temp system and internet files. I am at a loss. Any suggestions?
ASKER
@strung. Thank you for your quick response. I should have mentioned that I did a scan for malware/viruses and everything reports clean.
Okay. But you still need to do the pings and see if they resolve to the same IP. You could also try running tracert on both computers.
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ASKER
@strung. Yes, all systems use the same network..they are all at the same site. I will check the network settings and ping tests and report back. Thanks again.
check the antivirus try to disable AV and test
check the firewall
check the DNS
check the firewall
check the DNS
Is the website they are trying to access an external website or one on the local LAN?
One long shot is to check to see whether the host file on the computer in question has been modified and might be blocking the website: http://www.thewindowsclub.com/hosts-file-in-windows
One long shot is to check to see whether the host file on the computer in question has been modified and might be blocking the website: http://www.thewindowsclub.com/hosts-file-in-windows
ASKER
@strung - for some reason the workstation was reporting a public network rather than private network. As soon as I corrected the network type, everything started working again. Thanks for the help.
If it does not, you have a DNS problem. It is possible that you have malware or a trojan on that computer that has hijacked the DNS.