troubleshooting Question

How can I get my ricoh copier to scan to a shared folder on a different subnet?

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awed1Flag for United States of America asked on
Windows NetworkingNetworkingInstallation
6 Comments1 Solution1815 ViewsLast Modified:
As is usual, I'm in over my head.

We have two subnets. They meet at the Sonicwall which allows all normal traffic through - as far as I know.
We have a new Ricoh scanner that scans to shared folders on its subnet without any problems.
However, I haven't been able to get it to scan to folders on the neighboring subnet.
Is there a way to do this?
The computers are all Windows computers, Win 7 and a Small Business Server.
There is a place on the Ricoh interface for a username and password, but  none of the combinations that I have tried do any good.
Is there a way to place the login information into the \\address?
Imal Upalakshitha
IT System Administrator

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