As is usual, I'm in over my head.
We have two subnets. They meet at the Sonicwall which allows all normal traffic through - as far as I know.
We have a new Ricoh scanner that scans to shared folders on its subnet without any problems.
However, I haven't been able to get it to scan to folders on the neighboring subnet.
Is there a way to do this?
The computers are all Windows computers, Win 7 and a Small Business Server.
There is a place on the Ricoh interface for a username and password, but none of the combinations that I have tried do any good.
Is there a way to place the login information into the \\address?
Somehow you need to change the Subnet mask to 255.255.0.0 If the Printer/scanner is using a dynamic ip change it to a static ip and use the 255.255.0.0