asked on
I have some files on a Windows 2K8R2 server that will not delete.
All steps are logged in as the domain Administrator account. All command prompts are elevated.
The files are placed by a Ricoh that scans and saves to SMB share on the network. The filenames are alphanumeric. Most have spaces in them, but for testing, I used mostly files with just letters and numbers in the name. Filenames are less than 30 characters, and the network share is a short path as well- in
E:\scans\QC, shared with a servername that is 10 characters long.
net localgroup administrators shows Domain Administrators.
Delete = Access Denied, using the delete key, shift-delete, or right-click delete.
Gui says it cannot display owner information, will not allow take ownership or change owner
attrib lists all files with only the "A" attribute.
attrib *.* -R -A -S -H generates a list of Access Denied next to each filename.
takeown /F filename.pdf /R /A /D Y results: Access Denied
also tried the above using dir /X to get the 8.3 filename- same results
at some point in the past, we were able to delete and recreate the folder, and the results are the same.
Going to the File Sharing role in Server Manager and listing all of the open files does not show any of the files listed in this folder.
Any ideas what else to try, or what the root cause might be?
All steps are logged in as the domain Administrator account. All command prompts are elevated.
The files are placed by a Ricoh that scans and saves to SMB share on the network. The filenames are alphanumeric. Most have spaces in them, but for testing, I used mostly files with just letters and numbers in the name. Filenames are less than 30 characters, and the network share is a short path as well- in
E:\scans\QC, shared with a servername that is 10 characters long.
net localgroup administrators shows Domain Administrators.
Delete = Access Denied, using the delete key, shift-delete, or right-click delete.
Gui says it cannot display owner information, will not allow take ownership or change owner
attrib lists all files with only the "A" attribute.
attrib *.* -R -A -S -H generates a list of Access Denied next to each filename.
takeown /F filename.pdf /R /A /D Y results: Access Denied
also tried the above using dir /X to get the 8.3 filename- same results
at some point in the past, we were able to delete and recreate the folder, and the results are the same.
Going to the File Sharing role in Server Manager and listing all of the open files does not show any of the files listed in this folder.
Any ideas what else to try, or what the root cause might be?
The Value of Experts Exchange in My Daily IT Life
Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>
Mike
Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 22 Comments.
View membership options“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck
Member since 2004
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Most Valuable Expert award recognizes technology experts who passionately share their knowledge with the community, demonstrate the core values of this platform, and go the extra mile in all aspects of their contributions. This award is based off of nominations by EE users and experts. Multiple MVEs may be awarded each year.
The Expert of the Year award recognizes an expert who helped improve Experts Exchange in the past year through high levels of contributions and participation on site. This award is given to the expert who has achieved the highest levels of participation, while maintaining quality contributions and professionalism.