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KhojalFlag for United States of America

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VMWARE VDP

We have VMWare VDP 5.5.10.5 appliance installed. When restarting, it hangs during boot stating that "estimated time to complete: 10 minutes", but it takes a very long time to boot and in addition to that, after it boots up, some services such as "Core Services" and "Management Services" are "Stopped" and not able to come back up.

Any help is greatly appreciated.

Thank you,
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Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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ASKER

Thanks Andrew,

We have 6 CPU cores and 6GB memory provisioned for the appliance. Below are the screenshots for the "Services" and "Rollback"; however, no checkpoints were found under the "Rollback" tab:
VDP-ScreenShots.docx
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Yes. I read the other post you provided. I appreciate the follow-up and info.

I was wondering what would be the proper way of shutting down or restarting; is it thro command prompt from the console or is it by right clicking the appliance VM --> "Power" --> "Shutdown Guest" or "Restart Guest"?  Just wanted to make sure we are doing it properly?!
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We endup upgrading our VMWare environemnt to ver 6.0 including building a replacement for the VDP. Thank you Andrew for all your help, mcuh apprecaited