Link to home
Start Free TrialLog in
Avatar of tatjanadeslandes
tatjanadeslandes

asked on

Can I update my phone with no Apple ID?

Recently someone hacked my Apple ID. I'm not sure how it happened, but I can't check emails, use my notes, and I can't do anything ICloud related like share pictures unless through iMessage. Other than that I'm not sure if I can update to iOS 9. I went to Apple and they only suggested a new phone. I can't get a new phone because my current, iPhone 5s has important documents I can not lose. They also don't know how to restore my Apple ID without losing the documents. Does anyone know how to fix these problems?
ASKER CERTIFIED SOLUTION
Avatar of Kyle Santos
Kyle Santos
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial