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Unable to access my rented VPS - "Your account has been disabled. Please see your system administrator"

Last Modified: 2016-03-03
Hello experts... I rent a Windows VPS from a low-budget outfit on which I've installed Microsoft IIS in order to solely run a very simple PHP script which displays a small web form and executes a Windows EXE file which then generates an online "code" for my users. This has been working fine for some months now, and I only log in to the VPS now and then just to see if everything looks ok. But a few days ago I was unable to log in using my normal password (which I haven't changed). At the log in screen after attempting to log in, it displays the message:

"Your account has been disabled. Please see your system administrator"

I contacted my VPS' tech support and their immediate solution is to re-build my whole VPS - which I really really don't want to do as it took me a long time to set up IIS and the PHP scripts (with the help of another Experts Exchange chap). Support feels that my VPS was hacked and my "Administrator" account was disabled. A funny thing is though - my PHP script/website is still running fine (and to me, that is the main thing). Still though, I can't depend on that being the case going forward, and something definitely has gone wrong with my VPS. Would someone have any suggestions/tricks on how I could re-claim access to my VPS without having to resort to rebuilding it (if at all possible) ?


P.S: The VPS runs Windows WebServer 2008 R2
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