MS 365 & Visio

Hello Everyone

Please can you assist me, I have tried to install Visio 2013 onto a machine running office 2016 only to find I couldn't. I now have a volume licence of Visio 2016 and wanted to load 64 bit and was told as office 2016 wasn't 64 bit I couldn't. I am now tried 32 bit and get the below error.

Any Ideas???
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Vasil Michev (MVP)Commented:
You cannot mix and match click-to-run and MSI install, you cannot mix and match 2013 and 2016 installs. There is a free upgrade offer that can help some people (, but that is NOT applicable to VL customers.
AJ1978Author Commented:
Hi Vasil

As mentioned I am trying to install 2016 version but get this error.

Vasil Michev (MVP)Commented:
And you are getting the error because you already have Office click-to-run install on the same PC. Here's an article that gives you more details:
David Johnson, CD, MVPRetiredCommented:
You can't mix and match unfortunately. You basically bought the wrong product for your scenario. Your only options that I can see are getting VL media for office 2016 and installing it for the visio users. and removing the license from Office365 for these users. OR adding a subscription for visio 2016 @$15/month for these users in Office 365

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