troubleshooting Question

All outlook users getting “The Microsoft Exchange Administrator has made a change...” error, temp rsolved by restarting Exch Info Store service

Avatar of Jay_Ratansi
Jay_Ratansi asked on
ExchangeOutlookSBS
3 Comments1 Solution155 ViewsLast Modified:
All Outlook users are intermittently (twice this week) receive “The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook.” error. OWA access stops working.

Restarting Exchange Information Store service removes the error for the time being.

I've read several posts in EE regarding this & believe that this is related to the size of the exchange EDB file.
server: SBS2008/Exchange2007
size of EDB file : 264,342,672 KB

Not absolutely sure but this seems to occur around 6am when an incremental backup is taken.

I'm in the process of removing some old mailboxes so that edb doesn't expand further.

what do you suggest to confirm that the size issue is indeed the problem?

what steps to resolve the problem?

thanks
Jay
ASKER CERTIFIED SOLUTION
Jay_Ratansi

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros