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Android Email Exchange Issue

We recently had to restore from a server backup. For the most part everything restored fine with the exception of one company LG phone that does connect to the Exchange server with the correct credentials. It however will not display the email. It can send email, gives no connection errors but no visible email in the native email app. I used another Exchange email credentials and it did pull all of those email where they are visible. I get the same results from other apps. The user also is able to sync and view the email on the laptop without any issues. Anyone ever experience this?
AndroidEmail Servers

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Scott C

8/22/2022 - Mon