asked on Cannot seem to set IP address on AP9617 (Smart-UPS 2200)
I have attempted to set option 43 with the proper Hex.
I have also attempted this technique:
arp - s 10.20.1.22 XX-XX-XX-XX-2E-AD
PING -l 10.20.1.22
This AP9617 is refurbished and I have factory reset it. What could I be doing wrong?
The light on the 9617 port (at the UPS) is Solid Green and Blinking Amber
Thank you so much for your help in advance!
K.B.
I have also attempted this technique:
arp - s 10.20.1.22 XX-XX-XX-XX-2E-AD
PING -l 10.20.1.22
This AP9617 is refurbished and I have factory reset it. What could I be doing wrong?
The light on the 9617 port (at the UPS) is Solid Green and Blinking Amber
Thank you so much for your help in advance!
K.B.
HardwareVirtualizationVMwareNetworking Hardware-OtherNetworking
Last Comment
K B
Are you sure the unit has a network card? I had one of those a while back and it did not have a network card in it.
ASKER
Thanks John for your reply.
Yes I removed it and it has the MAC address labeled on it. I ordered it with the card and added it myself
Yes I removed it and it has the MAC address labeled on it. I ordered it with the card and added it myself
Have you tried downloading the software from APC, rather than trying it manually ?
These can be awkward things to setup.
These can be awkward things to setup.
ASKER
Thank you Andrew...
Maybe I should ask.. which cable should I be using?
Maybe I should ask.. which cable should I be using?
I've used a network cable (cross over), connected for laptop to UPS card, no switch or hub!
firewall disabled, e.g. stopped in services!
I also use
firewall disabled, e.g. stopped in services!
I also use
ping 10.20.1.22 -l 113
ASKER
Sorry, yes that is the format of my ping command too.
I plugged in a cross over cable to the ACP AP9617 card from my laptop.
the first ARP command seems to work but then I ping with the command (ping 10.20.1.22 -l 113) and there is no response.
Do you use a utility after you get the reply from ping or before?
I plugged in a cross over cable to the ACP AP9617 card from my laptop.
the first ARP command seems to work but then I ping with the command (ping 10.20.1.22 -l 113) and there is no response.
Do you use a utility after you get the reply from ping or before?
ASKER
and the firewall is stopped in services.
We use the utility supplied by APC, but I assume it does the same thing!
All I remember they are awkward!
or connect them to a network which supports BOOTP
All I remember they are awkward!
or connect them to a network which supports BOOTP
ASKER
I ordered a APC 940-0024 cable and will try that way.. hopefully that works.
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ASKER
Serial Cable was needed, indeed!