How do I manual reset a CISCO 2504 Wireless COntroller?

civir
civir used Ask the Experts™
on
I purchased this device with two access points to:
1. Setup a corporate and a guest network
2. Allow web authentication for the guest network

I have however use the initial setup wizard and cannot login to the device. Please advise how I may perform a manual reset on the device.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Top Expert 2014

Commented:
Connect via console to the WLC.

Restart the WLC and wait for the User: prompt.  Enter "restore-password" (without quotes) and reset the password.

Author

Commented:
After I made the configurations changes I cannot log into the device again. This is why I want to manual reset cause I can get into the software management of the device.

Please advise.
Top Expert 2014
Commented:
Doing what I said in my last post will get you back into the device.
Ensure you’re charging the right price for your IT

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Start calculating Now!

Author

Commented:
I am a newbie my apologies but will this get me back to the Web Interface I first started from? if so how can I get back to that option.
Top Expert 2014

Commented:
Yes, you console to the WLC using a blue Cisco cable via a serial port and reset the password, then that will allow you to use the new password to get into the GUI.

Author

Commented:
I have another issue and would hope you can help.

I got through to setup my WLC but I can't seem to register my AP I am getting the error;
"%CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP"

Can you please advise?

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial