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civir
 asked on

How do I manual reset a CISCO 2504 Wireless COntroller?

I purchased this device with two access points to:
1. Setup a corporate and a guest network
2. Allow web authentication for the guest network

I have however use the initial setup wizard and cannot login to the device. Please advise how I may perform a manual reset on the device.
Wireless NetworkingWireless HardwareCiscoNetworking Hardware-Other

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civir

8/22/2022 - Mon
Craig Beck

Connect via console to the WLC.

Restart the WLC and wait for the User: prompt.  Enter "restore-password" (without quotes) and reset the password.
civir

ASKER
After I made the configurations changes I cannot log into the device again. This is why I want to manual reset cause I can get into the software management of the device.

Please advise.
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Craig Beck

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civir

ASKER
I am a newbie my apologies but will this get me back to the Web Interface I first started from? if so how can I get back to that option.
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rwheeler23
Craig Beck

Yes, you console to the WLC using a blue Cisco cable via a serial port and reset the password, then that will allow you to use the new password to get into the GUI.
civir

ASKER
I have another issue and would hope you can help.

I got through to setup my WLC but I can't seem to register my AP I am getting the error;
"%CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP"

Can you please advise?