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BTGAndyFlag for United Kingdom of Great Britain and Northern Ireland

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HP ProDesk 400 will not boot from Non-HP CDs and DVDs

Our company purchased several HP ProDesk 400 G3 PCs but if we try boot them from anything other than the recovery disks they shipped with, the board powers off the USB bus so that mouse and keyboard input becomes impossible. They won't even boot from a Microsoft Windows 7 disk nor any USB devices. I presume this has to do with the UEFI BIOS and the Secure Boot. I turned of the Secure Boot option but the issue persists. This essentially means that the PCs cannot be imaged. Has anyone come across this issue with this model from HP? If so, do you have a workaround?
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John
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I think you can disable UEFI, but I have never done this - no need to change what is on the computer.

Can you use the software that comes with the computer? If you need to run an older operating system, you can do that with a Virtual Machine.

Have you asked HP Support? And what did they say?
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have you tried a BIOS update here to see if they've already fixed this?  Does it make any difference if you boot from USB?

I'd also be wondering if they had some weird USB / mobo drivers that their disks load, and everything else doesn't?  If so, you might be able to slipstream them onto other bootable media.
I think you need to get in touch with HP's support. To me it looks like a security feature of the CPU/HP which goes beyond secure-boot.
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nobus
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I've requested that this question be deleted for the following reason:

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Phil Cashman

That is not a solution.  It doesn't work!
Moi aussi j'ai le meme probleme a mon avis  tu utilise un clavier ps2 et tu telecharge les pilotes du clavier sur site hp support
si tu veux une reponse -faites une question toi-même