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mikesiegel
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Network Adapter will not install properly

I have a ESXi 5.1.1 server. I have several VMs on this server. All are running Windows 2008 R2. If i reboot the servers they all lose their network connection. The network adapter status is shown as: This device cannot start (Code 10).

I tried disabling the adapter and re enabling. I tried removing it. I tried adding the basic adapter. VM Tools is installed. I tried uninstalling the VMware tools and removing all the adapters and then rebooting and then adding the adapter and the same result occurs....the adapter does not start.
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mikesiegel

8/22/2022 - Mon
Uros Gaber

Check Virtual machines configuration of network adapter as to which type you have it set i.e. e1000, flexible, vmxnet, ... Did you change anything on this machine? Is this a new installation or an old one that stopped working or was is maybe migrated/copied from another host?
Also check if you have the latest VMWare tools installed.

If nothing else helps try removing network adapters from virtual machines setup and add a new one with a different type selected.
mikesiegel

ASKER
1. Uninstaller cm tools
2. Uninstaller all adapters
3. Tried installing both types...none worked
4. Nothing changed on the vm...the vm just stopped working after a reboot
Uros Gaber

Seems something went wrong in the virtual machine itself, maybe check for any viruses and also run "sfc /scannow" to check if any system files are corrupted and have them repaired.
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James Murphy
mikesiegel

ASKER
running sfc now...looks like its going to be a while. Will run virus scan after that is completed. Any other ideas while we wait for this to run?
mikesiegel

ASKER
sfc - no integrity violations found.
mikesiegel

ASKER
I dont think this is an issue with this particular VM. I just created a new VM as a Win2008R2 server and only used the E1000 device and it has the same error - network cable is unplugged.

I think the problem is the VM host.
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Uros Gaber

Can you check in the VM configuration that you have "Connected" and "Connect at startup" checked.

EDIT: This is under "Network adapter" and at the top "Device status"
mikesiegel

ASKER
yes both are checked - connected & connect at startup
Uros Gaber

Are you using standard port group configuration or Distributed switch?

Usually only when the network adapter is not connected guest VM will report "cable unplugged" in other cases it will just not be directing traffic correctly.
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William Peck
mikesiegel

ASKER
standard port group configuration
Uros Gaber

Can you check how many VMs you have configured and with that how many network adapters. After that check the vSwitch configuration port configuration that you have enough ports available.

If you have more network adapters configured that ports available for the selected vSwitch you need to either try disabling/powering off some other VM to see it this helps or increase allocated ports in this case you have to reboot ESX host for the configuration to take effect.

Also make sure that the network adapter has an existing vSwitch selected.
mikesiegel

ASKER
17 VM configured
1 network adapter on each VM
1 network adapter on the host
120 ports available on the vSwitch
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compdigit44

Does the issue happen if you vmotion the VM to another host?

What type of upstream switch are you using? Is port fast / spanning -tree enabled?
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Uros Gaber

Glad that at least VMWare got it working as this one was really a doozie of a problem. Sorry I were unable to help.
mikesiegel

ASKER
the problem was never resolved and i have no more time to spend on it. I ended up purchasing an incident from vMware and they solved the problem.
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mikesiegel

ASKER
the issue was that i was on ESXi 5.0 and it has a memory leak so i needed to upgrade to a new version and then reboot the host.