how do i access polycom group 300 through a sonicwall Soho

pcanning
pcanning used Ask the Experts™
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I am trying to setup a pier to pier VC solution through a sonicwall using Polycom Group 300 VC. I have opened the relevent ports put I am unable to push video through the sonicwall?
Has anyone come accross this problem and do they have a solution.

PaddyC
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Check page 42
http://www.polycom.com/content/dam/polycom/common/documents/technical-guides/rpgs-v410j-administrators-guide-tg-enus.pdf

You need to make sure to open up the range of UDP ports for Video to go through. This needs to happen at both sites.

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I have left this problem with someone else thanks for you help

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