trelectric
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Unfortunately quickbooks encountered an unexpected error while creating this company file...
This one here is driving me nuts. So, I had a user update their Quicken 2014 recently using the Auto Update tool provided by Intuit. After that, QB never opened properly on the system again. I suspected a data issue. I try to create a brand spanking new company on the system and things error out with...
"Unfortunately QuickBooks encountered an unexpected error while creating this company file. Close and restart QuickBooks and create a new company file again."
QB after that wont open again. Errors out. I have to delete the company I tried to create. Repeats process with same error.
I then setup QB 2014 on a different box, applied all the updates and tested it by creating a new company. That worked. I then took this user's data (3 companies) and the converted and opened fine on the fresh install. So that's really good news. It's not a company data issue.
So, this has to be a Windows, system issue with QB. I tried uninstalling QB, deleting all dirs, removing the obvious reg keys and then installing a fresh copy. But, I KEEP HAVING THE SAME ISSUE! Is there a QB removal tool that wipes a system clean of QB for a fresh install? Is this a permissions issue somewhere? I checked the C:\Users\Public\Documents\
Thanks
"Unfortunately QuickBooks encountered an unexpected error while creating this company file. Close and restart QuickBooks and create a new company file again."
QB after that wont open again. Errors out. I have to delete the company I tried to create. Repeats process with same error.
I then setup QB 2014 on a different box, applied all the updates and tested it by creating a new company. That worked. I then took this user's data (3 companies) and the converted and opened fine on the fresh install. So that's really good news. It's not a company data issue.
So, this has to be a Windows, system issue with QB. I tried uninstalling QB, deleting all dirs, removing the obvious reg keys and then installing a fresh copy. But, I KEEP HAVING THE SAME ISSUE! Is there a QB removal tool that wipes a system clean of QB for a fresh install? Is this a permissions issue somewhere? I checked the C:\Users\Public\Documents\
Thanks
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Uninstall QB completely (Programs and Features). Uninstall Quicken 2014 completely also.
Set up a new, test, Windows User Profile (Account). Restart and log into the new account.
Now install QB in the new Windows Account. This should be QB 2014 or later. Check that it is working as it did on the new computer. Now install Quicken and check.