troubleshooting Question

Problem accessing QNAP using alias instead of hostname from Windows 2012 R2 Server

Avatar of whenz
whenz asked on
Windows Server 2012Windows 10
1 Comment1 Solution1045 ViewsLast Modified:
We have QNAP in place with the hostname QNAP01.  The Qnap has the latest firmware and is joined to the AD Domain.  We have the DNS entry for QNAP01 and also a CNAME ARCHIV in DNS.  From our Windows 7 and Windows 2008 R2 the users connect to the Qnap using the name \\archiv.  

Now we have a Windows 2012 R2 Citrix farm where the users can't connect using the alias \\archiv.  They get a authentication prompt.  When they enter their credentials they still cannot connect to the Qnap.  But when they enter the hostname \\qnap01 they can connect without any issues.

Please advise.
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