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Tech PFlag for India

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team viewer pause

why teamviewer free version is diconnecting frequently . is it possible to make constant connection
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David Sankovsky
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The free Version only gives 5 minutes Sessions if it suspects you are using it commercially.
Incidentally, If you use it to provide tech support to other people, even inside your own organization, Team Viewer Considers it Commercial use.
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Joe Winograd
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> I can confirm that limit.

But I think what David and you are saying is that there's a limit only if you're using the free version and they suspect you of commercial usage — right?
But I think what David and you are saying is that there's a limit only if you're using the free version and they suspect you of commercial usage — right?

Indeed, but they are very Strict about it.
TeamViewer is pretty obvious about it when they limit you to 5 minutes. There's notices on the screen telling you that you need to buy a license. I can only imagine that if techp saw these notices he wouldn't be asking about it on Experts Exchange. Maybe something else is going on?

That being said, while I have seen the 5-minute limit enforced in the past, I have also seen it ignored even in situations where it is clearly commercial use (e.g. a domain-joined computer remoting into a Windows server). I've also seen the "commercial use suspected" notice and the session was not limited to 5-minutes.

So I guess Teamviewer's algorithms for how they detect commercial use and enforce sessions is somewhat... fuzzy.
Because I use TeamViewer quite often to help family and friends with computer problems, I am hit with the "Commercial Use Suspected" popup from time to time.  However I email the TeamViewer support team and after they request my log files, they have always been helpful by resetting my non commercial status and clearing the popup.

PS - so far, I haven't encountered any time limits during my "suspected" periods.
That being said, while I have seen the 5-minute limit enforced in the past, I have also seen it ignored even in situations where it is clearly commercial use (e.g. a domain-joined computer remoting into a Windows server). I've also seen the "commercial use suspected" notice and the session was not limited to 5-minutes.

So I guess Teamviewer's algorithms for how they detect commercial use and enforce sessions is somewhat... fuzzy.

Well, Yes and no, remoting from a domain computer into a windows server isn't always for commercial reasons.. As for the non enforced time limit, TeamViewer seems to differentiate between suspected commercial use and "Detected" Commercial Use, the latter is time limited while the first one isn't.