mouse wheel scrolling changes by itself

avib27
avib27 used Ask the Experts™
on
Hi,

I am using windows 8.1 pro. I am using a Lenovo wired mouse. I reset it under mouse in control pane to 3 line scrolling. It keeps changing to 14 line scrolling..

any suggestions on what to do?
TIA
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
SteveArchitect/Designer

Commented:
probably not designed for windows 8.1 I've seen similar issues with another manufacturer and it turned out to be a driver issue/bug.
Most Valuable Expert 2013
Commented:
Your mouse is controlled by the IBM ScrollPoint software which overrides any settings in Windows Mouse Control

- Change the setting there, or if you don't need any of the additional ScrollPoint options uninstall ScrollPoint and that will allow Windows to manage it as a basic mouse controlled by the basic mouse settings in Control Panel that you are currently using.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Uninstall Ultra Nav (Control Panel) (make sure a bland mouse is attached). Shut down (power off), start up and install the newest version of Ulta Nav.  

A decently modern mouse works on both my Lenovo Windows 8.1 / 10 machines. Wired, RF wireless, or Bluetooth all work fine.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial