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thesurfer31Flag for Sweden

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No internet connectivity

On my DELL Optiplex 9020 I am unable to connect to the internet.  Using the command prompt (Windows 10) I can ping the host server and I get a return, however that is all I can do. I have moved the ethernet cable from another PC on my desk and I still can't get anything but ping from the host server.

I am going to purchase a PCIe network today and see if it is a hardware problem.


Any ideas?
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Ralph Scharping
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Most likely name resolution.  
Type "nslookup www.google.de" in your command prompt and post the result.
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ASKER

You typed only nslookup.
Please type nslookup www.google.de

What kind of Internet connection do you use?  Is it a cellular connection?
Ok.  You obviously have an issue with DNS.  Your internet connection is fine, but your browser is unable to translate names to IP-adresses.

Type "ipconfig /all" and post the result, please.
This will most likely be more than one page...
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Test connectivity using IP alone.  Try to ping 8.8.8.8

If that works but you can't ping by IP, then it's not a DNS issue.

If you can an IP address, but can't ping something like google.com or yahoo.com, then it is a DNS issue.
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John
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Now I can't do very much now as my wife's laptop has lost its Windows10.  I have been using my phone to communicate but that is tedious.  
I will be back soon.
If you can manage Safe Mode (hard) or boot from CD, try reinstalling with the Media Creation link. Since Windows 10 once ran, the Microsoft Store has the licensing and you can reinstall Windows 10.

https://www.microsoft.com/en-us/software-download/windows10
The images you provided look abnormal.  The DNS server should be reported if you type only
"nslookup"
but, it doesn't.

So, this suggests you dont' have a DNS server address on this computer.

If you open a command prompt and type:
ipconfig /all
then the DNS address should be listed.

One way to get past all your local DNS addresses is to enter 8.8.8.8 or some other public DNS address in the NIC settings.  That should work as long as you have internet connectivity - and makes it independent of your local DNS.
Spot on ....