Link to home
Start Free TrialLog in
Avatar of u587162
u587162

asked on

Device name not showing in the Broadband configuration setup page

Any idea why I cannot get my Samsung PVR (blue ray player and HD) Device name (BDE8500M) to show on my UK Virgin Media Superbub 2 configuration settings (device list) in order to MAC filter the times in which I can block access to the internet?  The device name is showing in the settings of the Samsung PVR, but showing as blank in the broadband superhub settings.

It is currently connected via wifi.
Avatar of Craig Beck
Craig Beck
Flag of United Kingdom of Great Britain and Northern Ireland image

It depends on what protocol the player uses to announce itself.

You should still be able to filter as long as the hub can see the MAC address of the player.
If you just need to discover the MAC address of the Samsung device and you know its IP address, type arp -a at a command prompt; this will list the IP addresses in the ARP table, along with the MAC addresses associated with each one.

The Virgin hub will most certainly see the MAC addresses of any connected wireless devices, as features like access control won't work without it.
Avatar of u587162
u587162

ASKER

where do you type this? Remember Im in the broadband settings, its not a computer.
ASKER CERTIFIED SOLUTION
Avatar of Perarduaadastra
Perarduaadastra
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial