Setting up Office 365 and Microsoft Intune together

bill2013
bill2013 used Ask the Experts™
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I have set up Office 365 E3 today, just the admin account for now, and having been playing with it on a new Windows 10 PC and laptop, both of which are already running Office Enterprise 2016 and share data through OneDrive while my server is awaiting replacement.

I downloaded this from the Microsoft Action Pack Online Services which I subscribe to and this also offers Intune, Azure AD and Enterprise Mobility Suite.

I wanted to check out the Intune to see how well it worked on Android and IOS devices in using both the Office 365 and installed Office 2016, however, that download would not let me use the account I created for Office 365 and insisted on me creating a new one which takes me to a dashboard.

I am not sure why it would not allow me to use the existing account and thought I had better ask for advice before proceeding further,

Thanks for any assistance.

Bill
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Jackie Man IT Manager
Top Expert 2010

Commented:
It is the normal procedure and you need to register before you can use Azure AD. Details are in the link below.

https://technet.microsoft.com/library/dn832618.aspx

Author

Commented:
Thanks Jackie.

The first registration (for Office 365) I set up correctly using a spare domain and the admin account bill@mysparedomain.com. This works fine and connects to OneDrive as it should.

The second registration (for Intune) I set up using the suggested admin account (bill@billsdomain454.onmicrosoft.com) and eventually used the Admin section on this to download the apps to my iPhone.  

Both registrations correctly have bill@mydomain.com as the main contact email.

The apps for Word, Excel, Outlook, Powerpoint and Onenote are now installed on the iPhone but it will not accept the password when I log in using bill@mysparedomain.com or bill@billsdomain454.onmicrosoft.com. The setup PC, running Windows 10 pro, accepts both logins.

Author

Commented:
In a weeks time I am installing a Windows 2012 Standard server with Exchange Server 2016 and running Office 2016 Home and Business on the workstations. Two weeks later, I will be installing a Windows 2012 Essentials with just 6 client pc running Office 365.

Both networks will require mobile device integration, and I can appreciate Office 365 with OneDrive/Azure is a better option but want to look at possible ways of using Office 2016 as well.
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Jackie Man IT Manager
Top Expert 2010

Commented:
You need to setup users and groups in Windows Intune admin portal and the system will send email to your user to do the device enrollment. Before doing the enrollment, your user will not be able to logon for sure.

http://www.gerryhampsoncm.blogspot.ie/2013/05/windows-intune-step-by-step-guide-part_28.html?m=1

Author

Commented:
Ok, I had added two users to my main accounts and was about to update the DNS, but need to check a few things before I proceed any further.

I have created two new accounts for Microsoft cloud:

1. bill@mysparedomain.com - which will be long term and used to test cloud software. I have added two new users to this accounts.
2. bill@billsdomain454.onmicrosoft.com - which was the default domain name for the second registration created when I wanted Intune.

Yesterday from bill@billsdomain454.onmicrosoft.com I sent emails to an IPhone and Android pad and installed the Office apps. However, the iPhone will not accept either login.

I feel the underlying problem is that it is not set up correctly.

Is there a way to fix this or would I be better off start again from your first link?
IT Manager
Top Expert 2010
Commented:
Was your registration process the same as the link below?

https://msdn.microsoft.com/en-us/library/azure/dn499825.aspx

Author

Commented:
Similar, I logged in as bill@mysparedomain.com > Admin > Admin > Azure AD and this took me to section 3 in your link above starting from "sign in" in blue background.

Azure is now installed.but intune still only runs under other account and not the main one.

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