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cja-tech-guy
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Internet Explorer "cannot download file"

Hello Experts
I have a laptop running Windows 7 Pro 64 bit, that cannot download files from Internet Explorer.  When I click on a download link, I get the dialogue box that asks what do you want to do, "run. open save" not matter what I choose the download begins then it stops and says the file cannot be downloaded.

 I ran SFC /scannow and it said "Windows Resource Protection found corrupt files but was unable to fix them, details in CBS.log.  I tried to read the log, but do not know what to look for in it.

 I also ran KB3092627, https://support.microsoft.com/en-us/kb/3092627.  None of this helped.  

Chrome does not have this issue, files download fine.  

Any help is appreciated.

Thanks,
cja
Windows OSWindows 7Web Browsers

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John

8/22/2022 - Mon