troubleshooting Question

Windows 10 does not shut down completely - why and how can I fix?

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CarlFlag for Australia asked on
Windows 10Operating Systems
6 Comments1 Solution406 ViewsLast Modified:
I recently upgraded my Win7 Pro installation to a Win10 Pro installation when it was offered for free by Microsoft. However I've noticed that when I click on Start/Power/Shut Down the computer does not shut down completely but just seems to go into a 'logged off' state. I have an HP ProBook 4730s so to get it to shut down I have to press the power button on the computer and keep it depressed until I can hear and see the computer has powered off.

Has anyone else experienced this or know about it, and if so is there a solution to get my computer to behave properly?

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