troubleshooting Question

Windows 10 does not shut down completely - why and how can I fix?

Avatar of Carl
CarlFlag for Australia asked on
Windows 10Operating Systems
6 Comments1 Solution406 ViewsLast Modified:
I recently upgraded my Win7 Pro installation to a Win10 Pro installation when it was offered for free by Microsoft. However I've noticed that when I click on Start/Power/Shut Down the computer does not shut down completely but just seems to go into a 'logged off' state. I have an HP ProBook 4730s so to get it to shut down I have to press the power button on the computer and keep it depressed until I can hear and see the computer has powered off.

Has anyone else experienced this or know about it, and if so is there a solution to get my computer to behave properly?

Thanks
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros