troubleshooting Question

Slow Web applications

Avatar of Yann Shukor
Yann ShukorFlag for France asked on
Web DevelopmentPHPApache Web ServerMicrosoft SQL ServerPaessler
13 Comments5 Solutions404 ViewsLast Modified:
Hi

One of my clients has developped in house Web applications
using the classic tools available: HTML, PHP, Java, SQLServer

They have deployed these apps to remote agencies based
in the West Indies; these are connected with have 2Mbps
SDSL uplinks

They often complain of sluggish responses
They can click on a roll out list and at best count till five for the list to appear,
same thing with button clicks.

I have been trying to help them out by adjusting the agencies' routers
to reserve bandwith for these remote accesses; so far my impact hasn't
been that impressive

I always ask the remote users whether normal Web browsing is fine or
similarly affected. In most cases standard navigation works fine.

I'm not a developper so I'm not really able to advise them on the
quality of their developments

The developpers themselves seem pretty confident that it isn't the
apps causing the sluggishness - when they access them from here
all seems fine

The apps are normally housed in a data center

A storm wreaked havoc about two months ago so they relocated
some of their apps on their local office servers. The symptoms
are unfortunately still the same

Any ideas, pointers ?

thanks
yann
SOLUTION
Bernard Savonet
CIO

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