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asked on 12/29/2015

windows 10

Upgraded my surface from windows 8.1 to 10 and now I can't install any printers. I have plugged in (USB) 2 brand new printers and downloaded the drivers for 10 and they never end up working. They say error when I try to print. Any ideas on what to check?

Windows 10 Printers and Scanners

Last Comment

12/30/2015

12/29/2015

Open services.msc and see whether the service " print spooler" is running, if not, start it and see if you can print. If not, reopen services.msc and recheck and report if it was still running or not.

12/29/2015

ASKER

It is running. When I opened it again it was still running. This did not help when I tried to print.

12/30/2015

OK, more tests: win10 comes with a virtual printer preinstalled: "microsoft print to PDF". Does that one work?

12/30/2015

ASKER

I was able to print to microsoft print to pdf

ASKER CERTIFIED SOLUTION

12/30/2015

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Printers and Scanners

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

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