We help IT Professionals succeed at work.
Get Started

2GB ram but I have a 4GB stick installed

wfcrr asked
Last Modified: 2015-12-31
I have a machine that is showing 2GB ram installed, but it has a 4GB stick in it.  It is one stick of ram 4GB DDR3 1333.  What should I look at?  I tried pulling the stick of ram, cleaning the slot and the teeth and reinserting, but upon reboot, still shows as only 2GB.  Seems to be causing the machine to run slow.
Watch Question
Most Valuable Expert 2015
This problem has been solved!
Unlock 2 Answers and 19 Comments.
See Answers
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE