troubleshooting Question

Browsers Crashing

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comptom asked on
Web Browsers
9 Comments1 Solution74 ViewsLast Modified:
Whenever I attempt to download anything such as an email attachment or print driver from ANY web browser the browser crashes. also the client uses a specific website where they need to access files from a mapped drive on they're network which attempting to access that drive also crashes the browser. I've run various anti-malware programs i.e. ADW, Combofix, TDSS, and Hitman Pro, as well as SFC which did not find any issues.  I also read on a forum that the original downloads folder could have been corrupted so I created a new Downloads folder and redirected Chromes downloads to it to no avail. Other than the browsers crashing during these specific actions everything seems to work fine at this point. If anyone has dealt with this issue before and has any advice it would be appreciated.

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