Link to home
Start Free TrialLog in
Avatar of JJ KR
JJ KRFlag for India

asked on

Outlook 2010 aksing login credential

Hello Experts,

Good evening and thanks in advance. I have user Amrita has a mailbox in exchange 2010 . I want to configure her outlook. When I tried to configure her outlook and outlooks asking login credential even I put the correct one its asking again and again..
User generated image
Avatar of Ralph Scharping
Ralph Scharping
Flag of Germany image

Hi,

This can happen for a multitude of reasons.
First:  Your credentials need to be entered in DOMAIN\username -format.  Did you do that?  First write your Active Directory domain, then \, then the username.
Below the password.

Please report back with results.
Avatar of JJ KR

ASKER

No I have tried the same as instructed but no luck. Please find the attached screen shot.User generated image
ASKER CERTIFIED SOLUTION
Avatar of Qlemo
Qlemo
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of JJ KR

ASKER

Hi ,

I login using administrator credential if Password wrong then I can not login. Yes AutoDiscover working properly .
I cannot see what the solution is?
Avatar of JJ KR

ASKER

Hi Qlemo,

The Solution is below.

When I tried a lot and failed I opened OWA and tried to login from there and when I put user log in credential and password it said the mailbox has not found for the user. I checked in Exchange management Console and found mailbox already exist for the user. I deleted the mailbox and recreated again. Then I configured outlook again and this time I succeeded