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JJ KRFlag for India

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Outlook 2010 aksing login credential

Hello Experts,

Good evening and thanks in advance. I have user Amrita has a mailbox in exchange 2010 . I want to configure her outlook. When I tried to configure her outlook and outlooks asking login credential even I put the correct one its asking again and again..
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Ralph Scharping
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This can happen for a multitude of reasons.
First:  Your credentials need to be entered in DOMAIN\username -format.  Did you do that?  First write your Active Directory domain, then \, then the username.
Below the password.

Please report back with results.
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No I have tried the same as instructed but no luck. Please find the attached screen shot.User generated image
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Hi ,

I login using administrator credential if Password wrong then I can not login. Yes AutoDiscover working properly .
I cannot see what the solution is?
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Hi Qlemo,

The Solution is below.

When I tried a lot and failed I opened OWA and tried to login from there and when I put user log in credential and password it said the mailbox has not found for the user. I checked in Exchange management Console and found mailbox already exist for the user. I deleted the mailbox and recreated again. Then I configured outlook again and this time I succeeded