Unable to logon to connect tablet after upgrading to Windows 10


Can anyone help me with this strange issue.

I have got a connect 10 tablet and i recently done an upgrade to windows 10, now i am unable to logon.
I have read articles that say that you need to go into safe mode  to fix this problem  but i cannot find how to enter safe mode and i am unable to connect wirelessly.

Can anyone please advice on how to resolve this problem please?????

Thanks inadvance
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David Johnson, CDRetiredCommented:
It already comes with Windows 10 AFAIK. You need to enter your Microsoft account credential
If you've forgotten this then go to https://account.live.com/ResetPassword.aspx?wreply=https://login.live.com/login.srf%3fbk%3d1451875410&id=38936&uiflavor=web&uaid=0c236c7b72b54ec1b8d68b89adb1a4b7&mkt=EN-ZA&lc=7177&bk=1451875410 and recover your password
ciscocharlieAuthor Commented:

Thanks for getting back to me so soon.

I am a bit confused, how will the connect 10 now that i have changed the password because it has no wireless connection??????
I have read somewhere that you need to reload windows 10 again and if so, how can this be done in the connect 10 tablet?????

Many thanks


"now i am unable to logon." - describe as detailed as possible.
->is it a microsoft account?
->did it ever work on 10?
->same account and password worked on win8.1 (or was it 7)?
->what exactly happens if you try to logon?
ciscocharlieAuthor Commented:

i managed to set the connect 10 back to the default settings and created a new account, what happened i am not quite sure but the wireless adapter was unable to see the network and i was unable to connect using the account i had.

I also created a back door to the administrator account just in case anything like this happens.

Thank you all for your help :)

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ciscocharlieAuthor Commented:
This was the simply way of resolving the issue because their was no wireless connection
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