greddin
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WinXP Unable to Print
I have an issue on a Windows XP / SP1 machine where nothing gets printed. Other PCs on the same network can print ok to the same printer. On this particular WinXP PC if I print from Word or NotePad I can see the document appear in the print queue for a couple of seconds then it disappears, but never gets printed. I have tried uninstalling and reinstalling the printer driver software a couple of times. The HP diagnostic software scans issues but doesn't detect that there are any issues. I have verified that the Printer Spooler service and dependent RPC services are running. I've looked at the Event logs but no errors stand out that I have seen. Besides updating this PC or doing a WinXP repair is there anything else I could try to fix this type of problem?
Thanks.
Thanks.
Are you sure it is sp1 and not sp3?
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the first thing to do is update it to SP3
check also for updated drivers for the mobo
plse confirm the version?
check also for updated drivers for the mobo
plse confirm the version?
ASKER
Thanks guys, I will update to SP3 first then if that doesn't work rename the system32/spooler folder next.